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Privacy Policy

Effective Date: [Insert Date]
Company Name: [Your Company Name]
Registered Address: [Your Address]

Introduction

[Your Company Name] (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data when you use our website or services.

Information We Collect

We may collect and process the following data:

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing address

Service Information

  • Vehicle details (make, model, registration)

  • Collection and delivery addresses

  • Booking details and service history

Technical Data

  • IP address

  • Browser type and version

  • Pages visited on our website

How We Use Your Information

We use your data to:

  • Provide and manage our transport services

  • Process bookings and payments

  • Communicate with you بشأن your booking

  • Improve our website and services

  • Comply with legal and regulatory obligations

Legal Basis for Processing

We process your data under the following lawful bases:

  • Contractual necessity – to fulfil our service agreement

  • Legal obligation – to comply with applicable laws

  • Legitimate interests – to operate and improve our business

Sharing Your Information

We may share your data with:

  • Drivers and subcontractors involved in delivering services

  • Payment processors

  • IT and website service providers

  • Legal or regulatory authorities where required

We do not sell or rent your personal data to third parties.

Data Retention

We only retain your personal data for as long as necessary to:

  • Fulfil the purposes we collected it for

  • Meet legal, tax, and accounting requirements

Data Security

We take appropriate technical and organisational measures to protect your data against:

  • Unauthorised access

  • Loss or misuse

  • Alteration or disclosure

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Request data portability

To exercise your rights, contact us at: [Insert Email Address]

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